Privacy Policy

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This Privacy Policy describes how Homey Vibes (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our platform or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised version and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information varies depending on how you interact with us.

What Personal Information We Collect

• Contact Details: Including your name, delivery address, phone number, and email.
• Order Information: Including billing/shipping address, payment confirmation, and items purchased.
• Customer Support Information: Including any details you choose to share when messaging us via WhatsApp or social media.

Information We Collect about Your Usage

We may automatically collect "Usage Data" through cookies or similar technologies. This includes device info, browser info, and how you interact with our Site.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, arrange shipping, and facilitate exchanges.
• Marketing and Advertising: To send promotional communications (with your consent) and tailor our advertising.
• Security and Fraud Prevention: To detect and investigate possible fraudulent or illegal activity.
• Communication: To provide customer support and improve our business relationship with you.

How We Disclose Personal Information

We may disclose your personal information to third parties for contract fulfillment, such as:

• Vendors: Delivery partners and fulfillment services.
• Legal Obligations: To comply with applicable laws or respond to legal requests.

Security and Retention

Please be aware that no security measures are perfect. We cannot guarantee "perfect security." We retain your personal information for as long as necessary to maintain your account, provide Services, or resolve disputes.

Your Rights

Depending on your location, you may have the right to access, delete, or correct the personal information we hold about you. You can exercise these rights by contacting us directly.

Complaints

If you have complaints about how we process your data, please contact us. We will respond to your request in a timely manner.